Recently most of our home was destroyed, by a fire. As tragic as the accident was, Protech Construction was there for us, helping us every step of the way, assuring us our home would be fully restored. They made this whole experience manageable. Their office people were so understanding and helpful, their construction workers were very skillful and efficient. They delivered as promised! I am truly grateful to them all for fixing our home! Thank you, to my now feel like other family, Protech Construction!! Keep up the GREAT work! 🙂 Celinda D., Norwalk, CA
Dear Mr. Paglia, Unfortunately, in every homeowner’s life, there occasionally occurs a serious problem that requires the help of contractors like yourself that specialize in fire and water damage restoration. I have had the misfortune of having two or three problems in the past that have required help from companies like yours. I can state unequivocally that you are the finest representative that I have dealt with during these experiences. Your clean, presentable, professional appearance and demeanor immediately gave me confidence that you lengthy background in the construction industry and a glimpse into your personal life added to my confidence in your abilities. The insurer of our home Fireman’s Fund, obviously also has confidence and trust in you by utilizing your firm as their major contractor in this area. I am now retired, but in my career I have met, dealt with and interviewed many hundreds of people, so I feel I am a pretty good judge of character. One of the most important things for a homeowner with damage problem is to have it corrected as quickly as possible! Your subsequent six page proposal for the repair and restoration of my two bathrooms, damage by flooding that you faxed to me in a timely manner was extremely thorough, accurate and reasonable in my estimation. Over the course of my career, we built owned the majority of all our locations and I understand costs and labor involved in construction work. I look forward to working with you in any capacity in my restoration work as I know as a homeowner that if I have any future problems with my home that requires prompt attention to construction restoration work, that you will be the first one I call.
Dear Vince, May I take this time to express my deepest gratitude for what was accomplished from the water damage to my home. The manner in which you and your company successfully completed all the work that needed to be done was outstanding. I was so pleased to have such professional, courteous and sincerest people working so hard to get the job done. I was to express my gratitude to the project manager John, who was so helpful in going beyond his job description in helping me make decisions. No matter ho often I called him or what time, he answered his phone which gave me courage in knowing that he was there to help. He totally is an asset to your company. I would also like to commend the work crew that John used. Each and every one did a great job in making my house livable. I would highly recommend your company to anyone who asked who did the work on my house. May I again say, thank you to all who had a part in working on my project, making it such a tremendous success.
Dear Vince, I want to thank you and your Protech group for the very professional and courteous services given to me during the restoration of my home. The Project Manager was extremely efficient and had crews here on time. He constantly checked with me to see that I was satisfied with the work being done. Every crew you sent was very competent. I was extremely happy with your service, and would highly recommend your company.
Dear Mr. Paglia, My wife and I recently experienced a minor disaster: our refrigerator leaked, destroying our kitchen floors and damaging our garage ceiling and part of the walls. When it came time to repair the damage, we relied upon a recommendation from Farmer’s Insurance, that recommendation led us to Protech Construction. We chose to go with your company since we had no experience with contractors or builders. It turned out to be an excellent choice. From the easy and friendly manner in which your estimator worked with us to the completion of the job, you and your people have shown the highest level of professionalism and kindness. I want to thank and praise your Project Manager; he was always there to make sure all the work was done well and completely. He is an excellent listener and, who makes you feel as if he’s on your side, which I believe he was. I couldn’t have asked for a better experience. We are completely satisfied with he results of your work and with every aspect of handling the repairs. As a result, should any work ever come up requiring a contractor, either for us or our friends, Protech will be the first people we call Thank you for hiring such high caliber people and thank you for helping us through a trying time.
To Whom It May Concern: I want to express my great satisfaction with your company an each employee that worked on my home. After my home was damaged, a representative from your company came out to investigate the damages and submitted a report to my Insurance company State Farm. I appreciate the way your company made a difficult situation easier by being there for me and my family. All the work was done with professional quality and every worker that came to my house was extremely nice and courteous. The work was completed on time and really looks great. Thanks for all your hard work and extra effort.
This is to acknowledge the excellent attention we received from Protech Construction’s Project Manager in the course of the restoration work done at our home. We wish to make it known that we appreciate very much his efforts in customer satisfaction. He is a great representative of Protech Construction and of course ultimately of our Insurance Company, please accept our thanks.
Dear Protech Construction, I would like to take a few moments to express some thoughts and address the services that were performed at my residence in Diamond Bar. This letter is to reflect my satisfaction of work conducted by Protech Construction as well as to show my appreciation to my insurance company. After interviewing others I decided to hire Protech Construction, Mr. Vince Paglia was the representative from their company, whom also took charge and did a superb job. He and his crew of professionals were always made available to me and addressed my concerns promptly and accurate. Vince conducted himself so professional and courteous. It was a pleasure dealing with some one who cares. My residence is beautiful all the floor coverings, walls and my contents look excellent. It is a relief to know there is a company like Protech Construction to help in times of need. I will end this by noting that I am very pleased with everyone’s help and work, I will also note that you truly have great adjusters on your staff and the team at Protech Construction really takes pride in what they do. These individuals took such an initiative and personal role during the recovery process of the repairs to my house and the storing and cleaning of my contents. I thank you so very much for everything you’ve done to make this process easier for me.
Dear Mr. Paglia, I want to acknowledge the great service my wife and I received from the Project Manager and all the workers he has organized for our restoration. We experienced a fire in our attached garage on June 23. This fire destroyed or damaged most of our contents and of the garage including our two cars, garage door, hot water heater and furnace. All the drywall had to be replaced. The Project Manger has been responsive and on the spot with the right services just as we needed them. This included putting in a temporary electric water heater so we could live in our home during the repairs. Early in the process I would think about something I needed to tell him and either he would show up moments later at our door or would be on the telephone about the next level of work he was arranging. All the work has been done professionally, courteously and to our satisfaction. Going through a fire as we did taught us how valuable having a good insurance company that work with good people is to have on our side. Allstate with all their people literally descended on our home and brought us out of a difficult situation. Thank you for your help in getting our home back in order and our lives back on track.
To Whom It May Concern: I would like to take a few moments to express some thoughts and address services that were performed at my residence in La Habra. This letter is to reflect my satisfaction of the work conducted by Protech Construction as well to show my appreciation to Allstate Insurance. The initial start of this project was with the professionals at Allstate we were very comfortable with our adjuster, who helped us find a professional contractor who could handle the repairs to our home caused by fire we had this year. The representative from Protech who took charge and did a super job her and her crew were always made available to me and addressed my concerns promptly and accurate. I will end this by noting that we are very pleased with everyone’s help and wok, we will also note that you truly have great adjusters on your staff, and the team at Protech Construction really takes pride in the work they do. These individuals took such an initiative and personal role during the repair process of our house. I thank you so very much for everything you’ve done to make this process easier for us.